How It Works
From first contact with Thor to successful case resolution—here's your journey with Allen Legal AI.
Talk to Thor
Initial Contact & Screening
Start Your Free Consultation
Contact Thor anytime, 24/7:
- 💬 Live Chat: Instant messaging on this website
- 📱 Text/SMS: (843) 481-4000
- 📞 Phone Call: (843) 481-4000 (AI voice assistant)
- ✉️ Email: thor@allenlegal.net
Thor will ask you about your situation—what happened, when, injuries sustained, and other relevant details. This typically takes 5-10 minutes and helps determine if we can help you.
🔒 Note: Your conversation with Thor is confidential. All information is securely stored and reviewed only by Allen Legal attorneys.
Case Review
Attorney Evaluation
Licensed Attorney Reviews Your Case
After Thor collects your information, a licensed attorney at Allen Legal reviews your case. Digital reviews typically happen in less than 4 hours from the time we're notified. We can generally meet with you in person within 12-48 hours if an in-person appointment is desired.
⚡ Speed matters: The faster we get involved, the better we can preserve critical evidence like accident scene photos, witness statements, and vehicle data.
The attorney evaluates:
- Whether we can represent you
- Potential case value and legal theories
- Required documentation and evidence
- Timeline and next steps
If your case qualifies: Thor will contact you to schedule a detailed consultation with an attorney, explain next steps, and guide you through document collection.
If we cannot help: Thor will explain why and, when possible, suggest alternative resources or referrals.
⚖️ Important: Only licensed attorneys make legal determinations. Thor assists with intake but cannot provide legal advice or case evaluations.
Representation
We Fight for You
Full Legal Representation
Once you sign a retainer agreement with Allen Legal, our attorneys take over your case. We handle:
- 📋 Evidence collection and case building
- 💬 Communication with insurance companies
- 🩺 Coordination with medical providers
- 💼 Negotiation and settlement discussions
- ⚖️ Litigation if necessary
- 💰 Recovery of maximum compensation
Contingency fee basis: You pay nothing unless we win your case. Our fee is a percentage of your recovery, so we only succeed when you do.
Stay Updated
Real-Time Communication
Thor Keeps You Informed
Throughout your case, Thor remains your point of contact for:
- 📊 Real-time case status updates
- 📅 Appointment reminders and scheduling
- 📄 Document requests and submissions
- ❓ Answers to routine questions
- 🔔 Important deadline notifications
Human touch when needed: For complex legal discussions, sensitive matters, or strategic decisions, you'll speak directly with your attorney. Thor knows when to connect you with a human.
✅ Best of both worlds: AI efficiency for routine matters + human expertise for critical decisions.
Typical Case Timeline
Day 0: Initial Contact
Talk to Thor, provide case details (5-10 minutes)
Within 4 Hours: Attorney Review
Licensed attorney evaluates your case digitally. In-person meetings available within 12-48 hours.
Days 3-7: Retainer & Investigation
Sign agreement (if qualified), begin evidence collection
Ongoing: Case Development
Negotiation, treatment monitoring, settlement discussions (weeks to months depending on case)
Common Questions
Does it cost anything to talk to Thor?
No. Consultation with Thor is completely free. If we take your case, we work on a contingency fee basis—you pay nothing unless we win.
Is Thor actually a robot or AI?
Yes. Thor is an advanced AI assistant, not a human. Thor is transparent about this and clearly identifies as AI in all communications.
Can Thor give me legal advice?
No. Thor is not a licensed attorney and cannot provide legal advice. Thor can provide general legal information, explain processes, and collect case information. All legal advice comes from licensed attorneys.
What if I want to speak with a human attorney right away?
Just tell Thor! If you prefer immediate human contact, Thor can connect you with an attorney during business hours or schedule a callback.
Is my information kept confidential?
Yes. All communications with Thor are confidential and protected by attorney-client privilege (once you retain Allen Legal). Your information is never sold or shared.
What happens if Allen Legal can't take my case?
Thor will explain why and, when possible, provide referrals to other resources or attorneys who may be able to help.