SMS & text messaging information
Allen Legal · Updated September 25, 2026
For questions about communications from the firm, call 843-481-4000 or email team@allenlegal.net.
Communicating with the firm
When text messaging has been arranged with the firm, messages may concern appointments, document requests, case administration, or an existing matter. Confirm the appropriate communication channel with the team.
Opting out and getting help
If you receive text messages from Allen Legal and wish to stop them, reply STOP or contact the firm directly. For help, reply HELP, call, or email the team. Message frequency varies. Your carrier’s message and data rates may apply.
Providing a phone number through the website is a way for the firm to contact you about your inquiry; it is not a request to subscribe to marketing texts.
Privacy and sensitive information
Text messages may appear on shared devices and may not be encrypted end to end. Please wait for instructions before sending medical records, account information, or other confidential documents. Ask the firm how to transmit sensitive material for your matter.
The firm’s duties concerning information depend on the circumstances and applicable professional obligations. An initial inquiry alone does not establish an attorney–client relationship. Representation requires the firm’s agreement. This notice does not waive any protections that may apply to information from a prospective client.
Time-sensitive matters
Text and email delivery can be delayed or fail. If a deadline is approaching or you need to confirm that a message was received, call the team. Do not assume that sending a message means the firm has accepted responsibility for a matter or deadline.
Communication records
Contact the firm with questions about access to, correction of, or retention of your communication records. What can be provided or changed depends on the matter and applicable requirements.
Contact
Allen Legal
1417 Ashley River Road
Charleston, SC 29407